FAQ & Support

Contact us for Support by sending a message

Email: support@phonedeo.com

What is Phonedeo FamilyCast Personal Broadcasting?

* Phonedeo FamilyCast service allows users with Android or iOS Smartphones to create an instant broadcast using their device cameras
* Users can select and invite the audience to watch their broadcast
* Phonedeo invitees do not need the Phonedeo app to watch the broadcast as they can just click the link in the Phonedeo Invite to start watching the Broadcast.

How does it work?

* Signup using an email address and selecting username
* Create groups and group members from contacts
* Start instant broadcast sessions to groups or contacts
* Phonedeo Invites are sent instantaneously to watch broadcast
* Phonedeo Invitees click the link in the SMS message or email to start watching the broadcast instantly in their default browser
* Maximum single broadcast period can be of 5 minutes but users can stop the broadcast any time before that
* Data charges may apply from your wireless service provider or you can also use Phonedeo on Wi-Fi

How can Families use Phonedeo FamilyCast

* Kids on picnic excited to show mommy all the fun they are having.
* Parents traveling and want to show kids at home the exciting places they are experiencing
* Nanny showing how the kids are doing at home
* Husband traveling on business trip showing wife the office and hotel locations
* Grandparents participate in graduation by watching the broadcast with simultaneous viewing by other relatives
* Husband sent to get last minute grocery can show the shelves to wife before adding item to shopping cart
* Guide someone find an address in a new location

How can Friends use Phonedeo FamilyCast

* Guide friends find a place to meet in a new location
* Show friends the progress on that school project that the team is working on
* Invite more friends to hang out by showing how much fun they are missing out
* Help friends with homework by sharing visual notes

How can Professionals use Phonedeo FamilyCast

* Field technicians can show the situation before discussing the resolution with the support back in office
* Medical experts and Qualified nurses can view the patient before recommending
* Customers can be requested to show the problem equipment before an estimation can be provided
* Insurance companies can view the damage first hand by requesting an instant broadcast
* Reporters can broadcast unplanned incident for back office to report and follow-up
* Doctors can request second opinions in real time during procedures
* Lawyers can request a broadcast during preliminary discussions with clients
* Create a broadcast for the company employees who cannot all attend a conference
* Conduct a meeting broadcast for remote listening by employees